LISTEN. ALIGN. EXCEED.

AppCentrica's Mandate for Customer Centricity

We understand that our business is about people – and our customers’ success comes first. That’s why we developed the Listen, Align, Exceed mandate for customer centricity.

AppCentrica Joins Pledge 1%

Social responsibility is part of our corporate DNA. We have committed to donating 1% of our time, profit and product back to our community.

AppCentrica is recognized as one of the Best Workplaces in Canada

We have been awarded for our workplace culture, our ability to delight our customers and drive innovation, and for our growth.

Digital Transformation Enablement

We engaged IDC Canada to help uncover insights about how Canadian businesses are progressing on their digital transformation, as well as what they can do to set clearer strategic priorities and ensure business outcomes.

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What Predictions Matter To Your Business?

With the right data – and by asking the right questions – AI can help you unlock previously hidden value through the power of prediction.

In a world where business and technology are one conversation, AppCentrica makes it easier to deliver results.

We’re an elite team of technologists, focused on inventing new ways to achieve efficiency, growth and risk mitigation for our customers through:

Analytics, Business Insight and Continuous Improvement
Automation of Processes, Decisions and Transactions
Compelling Customer Experiences and Self Service
End-to-End Integration

We build long-term partnerships with our customers

Our strength lies in working closely with senior IT and business leaders to roadmap and architect solutions to meet their business needs… and then deliver them.

AppCentrica enjoys a strong combination of industry and domain expertise, a seasoned leadership team, organizational structure and an impressive client list which should make it an attractive implementation partner.

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We don’t chase projects. We chase outcomes.

We understand that our business is about people – and our customers’ success comes first. That’s why we developed the Listen, Align, Exceed mandate for customer centricity.

Results of the latest survey identified that 90% of our customers would recommend our services compared to 28% of the industry average.

Listen. Align. Exceed.

AppCentrica's mandate for customer centricity

In order to be successful, people first need to be heard and understood. Listening to customers is table stakes for success.

Having many perspectives helps frame a great solution and ensure success. We work hard to make sure everyone is on the same page.

We push ourselves and achieve more as a result. We strive to exceed our customers’ expectations - and we have happier customers because of that.

Business outcome focused delivery

Great results require cross-functional teams, working together, to cover a broad range of competencies. We take a multidisciplinary approach to architecture, design, development and management.

Accelerated Delivery
Continuous Delivery
Gated Delivery

Every one of our specialties: Applications, Integration, Data, Security, Oversight, and Business focuses on the business outcomes - Efficiency, Risk Mitigation and/or Growth.

Principles Matter, Relationships are long term.

We don't chase projects; we look for long-term partners. Building strong customer relationships requires great work delivered consistently, one objective at a time. That's how trust is built, and why principles matter. AppCentrica was founded on the following principles:

Craftsmanship

It is not enough to have experience and skill. We believe that quality in delivery and excellence in service come from a relentless attention to detail, a sense of pride in the difference we make to our customers, and a genuine enjoyment derived from the work we do.

Creativity

We have no technology bias. We do not provide cookie-cutter solutions. We solve problems others cannot. Understanding that creativity precedes productivity, we innovate and develop solutions based on thoughtful dialogue with our customers, challenging their norms and offering alternative perspectives.

Forthrightness

We are respectfully open and honest in communicating our thoughts, ideas and opinions. We expect the same from our customers. We think that straightforward dialogue leads to better results, enables speed and collaboration, and, most of all, it builds trust.

Perspective

We know that technology and business must form a symbiotic relationship to deliver a whole that is greater than the sum of the parts. By offering alternate views, by seeking coherence between big picture and critical detail, and by driving towards transformational solutions we seek to deliver technology solutions with real business value.

Elite, smaller teams. Higher expectations

Smarts, skills and experience get you in the door, but what really differentiates someone is attitude. We own our challenges, and we’re looking for people who aspire for more. Whether you’re a designer, architect, process analyst, developer, or account manager - drop us a line if this is you.

View our people