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Einstein Analytics Provides Enhanced Reporting and Forecasting
AppCentrica is engaged to implement Sales Cloud & Einstein Analytics and build out a custom set of dashboards for enhanced forecasting.
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Consolidating Sales Data from Different Lines of Business
AppCentrica is engaged to deploy Sales Cloud, Pardot and build out an integration with a construction project database.
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Sales Cloud and Einstein Analytics Improve Forecasting and Reporting
As Kinectrics made the decision to transition to Salesforce for all their operational needs, AppCentrica is engaged to implement Sales Cloud, Einstein Analytics and Pardot.
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A Customer Community Portal Streamlines Regulatory Requirements
AppCentrica is engaged to build a branded customer portal using Community Cloud to manage customer compliance.
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More Efficient Volunteer Onboarding and Scheduling
Salesforce Nonprofit Cloud is implemented to help Society Of Sharing run their volunteer programs more effectively and deliver more care to those in need.
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Marketing Automation Improves Lead Generation and Outreach
Pardot is implemented to manage a modernized opt-in/out process and generate additional leads through web forms and email outreach.
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A More Effective Broker Management Process
Financial Services Cloud is deployed and implemented to help streamline MCAN's broker management process and simplify reporting efforts.
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Developing a New e-Commerce Platform
AppCentrica is engaged to help Alexanian launch Salesforce B2B Commerce Cloud and rebuild their website with new capabilities.
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Streamlining Home Inspection Processes
AppCentrica is engaged to take over support for Pillar To Post's Salesforce ecosystem, setup a series of critical integrations with third-party systems and develop a custom Salesforce-powered home inspection application.
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A Critical Salesforce Integration Eliminates the need for Double Data Entry
AppCentrica is engaged to build out a complex custom integration with an on-premise order fulfillment system.
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Salesforce Implementation Reduces Reliance on Manual Effort
AppCentrica is engaged to replace a legacy CRM solution and help Challenger transition successfully to the Salesforce Platform.
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Developing a More Effective Quoting and Pricing Model
AppCentrica implements and optimally configures Salesforce CPQ and supports a SAP integration leveraging MuleSoft.
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Developing and Delivering an AppExchange Application
AppCentrica is engaged to develop a Messagepoint application for Salesforce and navigate the security review process in order for it to be successfully published on the AppExchange.
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Streamlining the Execution of Loans
An optimal Sales Cloud configuration coupled with a Conga Composer and DocuSign integration enable Easy Legal Finance to create an improved customer experience.
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A Time Sensitive Salesforce Implementation
AppCentrica is engaged to help DigitalEd implement and configure Sales Cloud, Pardot, Salesforce CPQ and support a QuickBooks integration to help the new organization become sales ready.
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Transitioning to a Margin-Based Quoting System
AppCentrica is engaged to gather user requirements, resolve technical issues and lead user acceptance testing to aid Rogers Communications in its transition away from a discount-based quoting system.
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Digital transformation in a “handshake deal” industry
Developing a quoting process in Sales Cloud, building an ERP integration and empowering sales reps with mobile access to their customers.
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Creating a supercharged service team
Digitizing complex product catalogs and automating service features in Service Cloud, integrating Salesforce with the company ERP and building a self-service partner portal on Community Cloud.
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Connecting brands and retailers
Salesforce Community Cloud fosters better communication and enhances the customer experience.
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Reducing manual effort in the quoting process
Salesforce CPQ improves sales efficiency and drives more closed business.
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Empowering field technicians and streamlining service dispatching
Salesforce Field Service Lightning reduces servicing times and improves customer satisfaction across Canada.
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Corporate merger drives Salesforce “org merger”
Unifying two sales organizations into a single Sales Cloud instance and leveraging Heroku to preserve key financial data for access in FinancialForce.
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Digitizing the sales process
Building out one click reports and integrating an ERP to create a single source of truth for measuring sales reps’ performance against quota.
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A Data Governance Overhaul
Consolidating data between Salesforce orgs, removing redundant and duplicate information and laying the framework for better performance and future acquisitions.
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Peel Plastics: Less spreadsheets, more visibility
Data consolidation in Sales Cloud, an ERP integration, and a new arsenal of sales tools to meet growth targets.
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Enabling a proactive approach to customer renewals
Salesforce Service Cloud goes well beyond loan management system in providing customer insight.
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A time-sensitive Salesforce org merger
Pardot and Sales Cloud instances consolidated and standardized with minimal business disruption.
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Uncovering deeper business insights
Einstein Analytics enhances reporting capabilities and unlocks added value.
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Creating trust in a CRM
Improvements in Sales Cloud lead to better data governance and a drastic boost in user adoption.
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Optimizing customer engagement
Sales Cloud sees an increase in lead creation by 21% and closed-won opportunities by 35%.
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A push to increase membership
Sales Cloud improves visibility and streamlines new customer acquisition.
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Breaking down barriers with data consolidation
Sales Cloud and an ERP integration enables robust data analysis, improved forecasting, and a supercharged sales team.
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Ensuring a trade is never missed
Automation in Sales Cloud redefines a previously manual process, boosting sales efficiency and improving user adoption.
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A well-oiled service machine
Service Cloud and Field Service Lightning improve field technician efficiency and drive higher customer satisfaction.
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Tompkins Insurance Services: Creating a 360 view of the customer
In depth Sales Cloud customization enables accurate modelling of the complex relationships that surround Tompkins' clients.
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Helping Families Reach Their Loved Ones
A Service Cloud Call Center and custom Computer Telephony Integration (CTI) with Genesys greatly improve Aramark's customer service experience.
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Optimizing the Rental Experience
A major digital transformation effort which included: an intelligent email parser, a custom rental interface and a custom Salesforce mobile application.
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A Proactive Approach to Marketing Engagement
Pardot enables a centralized view of all prospect engagement data and its Engagement Studio campaigns deliver an automated, highly personalized flow of marketing content.