Salesforce

We differentiate on quality.

Get Salesforce done right the first time.

We have grown our Salesforce practice one customer at a time. We focus on our customers' goals and provide high quality delivery services to meet business needs, reduce risks and optimize the return on their investment in the Salesforce platform.

5 Stars

Listed on AppExchange with a 5-star rating "Phenomenal Service and Support"

Salesforce Silver Consulting Partner
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20% of new customer engagements are project rescues

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10/10 overall project satisfaction score

What We Do

AppCentrica offers a range of services from simple starter packages to more complex solution architecting, custom development and system integration.

Sales Cloud and Sales Optimization

Enabling your sales teams to perform optimally is the core of our approach.

We take the time to understand your business, how your team works and what you need to be successful. Then we work with you to deliver the right functionality in Sales Cloud.

We’ve helped customers drive user adoption and increase the value that Salesforce brings to their organizations with higher revenues and more streamlined processes. Talk to us to find out more about…

  • Sales automation
  • Sales forecasting and pipeline management
  • Reporting and dashboards
  • Quote creation and management with SteelBrick
  • Customer and Partner Communities
Read Norsteel Story

Service Cloud and Field Service Management

Keep customers engaged with better service management.

Our teams have transformed the way organizations interact with and deliver service to their customers. Satisfied, engaged customers translate into a better brand, higher recurring revenue and more new business through referrals.

Our customers have benefited from all the capabilities in the Salesforce platform that allow them to deliver a superior customer experience. Talk to us about…

  • Service process automation
  • Service console design
  • Computer telephony integration (CTI)
  • Field Service Lightning
  • Customer and Partner Communities

Marketing Automation

Reach new customers and retain existing customers with superior marketing automation.

Our experts have enabled organizations to amplify their marketing effectiveness and reach with solutions that have previously only been available to larger enterprises.

Our customers have attested to the fact that, without increasing their marketing resources, they have delivered more effective campaigns, managed prospect interactions better and produced higher revenues. Talk to us about…

  • Marketing Cloud
  • Pardot
  • Customer and Partner Communities
Read FirePower Story

Lightning Platform and Heroku Application Development

We understand application design and development.

AppCentrica started out as an application development company, delivering complex web and mobile business solutions to enterprise-class customers.

Since becoming a Salesforce partner we have been able to accelerate development on the Salesforce platform, providing our customers with a rapid return on their investment. Talk to us about…

  • Lightning Platform customization
  • Heroku application development
  • Lightning1 for mobile apps
  • Support for getting your app on the AppExchange

System Integration

Integrating Salesforce with other systems in your environment translates into better data quality and cost savings.

Setting up Salesforce to “talk” to your accounting, supply chain, inventory management and other systems means you can reduce manual data entry, manage your customer data better and automate process across the different functions in your company.

AppCentrica has built a reputation for delivering reliable, secure system integrations for major banks, insurance companies and automotive manufacturing companies. Now we’ve applied our skills and resources to do the same for Salesforce customers. Talk to use about…

  • ERP integration
  • Harnessing the power of Salesforce’s APIs
  • Integration tools like Informatica, Microsoft SSIS, Dell Boomi
  • Enterprise architecture
Read Sunview Story

Data Management and Wave Analytics

Harness the power of your customer data to drive sales and reduce costs. While there is a lot of hype around Big Data, business intelligence, predicative analytics and data driven decision making, many companies are still struggling to govern, manage and view their key data. It’s locked in obsolete databases. Its quality is suspect. Managers and executives can’t agree on what to measure, let alone how to measure it.

AppCentrica has an entire team of data architects, data specialists and information management developers who are dedicated to resolving these data issues for organizations, helping them transform their data into insight for better, smarter decisions. Talk to us about…

  • Salesforce Wave Analytics
  • Data Migration from CRM and other systems to Salesforce
  • Dashboard design and automation
  • Data governance and data management best practices

How We Work

AppCentrica has built a strong team of advanced Salesforce architects, cloud consultants, developers and data specialists. We will work closely with your company to understand your business, define the solution requirements and deliver using a proven, agile project methodology. Our approach reduces project risks and focuses on business outcomes. Our method allows you to engage customers, drive up user adoption and deliver a quick return on your Salesforce investment.

Process flowchart for Salesforce engagements with AppCentrica